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GoPro replaced my Karma

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TobyB

New member
Jun 8, 2014
709
0
0
Arlington, WA
www.youtube.com
Last week while filming a home, the Karma controller issued a battery failure warning. The warning instructed me to land yet the Karma would decend past 31ft. Eventually, the Karma shut off and plummeted to the ground in a rather aggravating demise.

However, the next day I called GoPro and talked to Karma support, uploaded flight logs to GoPro, uploaded the crash video to YouTube and shared my flight experience with them. Within 24hrs GoPro determined it was a battery failure and issued me a new Karma, battery, and stabilizer.

GoPro for the WIN!!

Crash Video

 

Jatekman

Member
Dec 21, 2017
242
4
18
Germany
Nice to hear something positive about GoPro service in these days.
Please check your video link, doesn't work.

Ciao Rob