gopro hero3 turns off after seconds = overheating problem?

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gopro hero3 turns off after seconds = overheating problem?

  1. #1
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    Angry gopro hero3 turns off after seconds = overheating problem?

    Hi, I'm new here.
    I bought hero3 two days ago, and no matter what I'm doing, my camera switches off after approximately 5 or so seconds. The reason is overheating as I see, because of this flashing icon with thermometer.

    So, I'm unable to take more than few photos or a VERY short movie, which is a total distaster! I'm so dissapointed and pissed off, this stuff was bought to record christmass and new year celebration, arrrrgh. Sorry for my emotions.

    Things I've tried:

    - update (I've downloaded a zip file from gopro webpage, unpacked to sd card, did everything as it should be done, and the update went well, along with wifi update, etc.) - the only difference was I HAD to do this in refrigerator (seriously)

    - reseting the camera, as seen on some forums (shutter+power, then 3x power, release shutter - nothing worked)

    - keeping the battery out for 20+ minutes, then putting it back, trying to take some photos, still the same problem

    - keeping the camera in refrigerator under 0C - when it was frozen for several minutes, it worked well, allowing me to make an update and taking more photos.


    So, I'm stuck, and I'm interested if somebody has the same problem. Is this only my lack of luck? How to repair this crappy pile of electronics? It was not worth this price!

    This overheating occurs even after update, wifi is off, battery fully charged, the temperature is just a normal room temperature and the camera is not even warm (tested by hand). Nevertheless - it turns off after seconds.

    Can anybody say there's still a hope for me?

  2. #2
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    Return it. It has to be defective. 5 seconds to shut off is definitely not normal under any circumstance. It sounds like the thermal sensor is bad.

  3. #3
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    Quote Originally Posted by BradM73 View Post
    Return it. It has to be defective. 5 seconds to shut off is definitely not normal
    Thank you, I began this process. Sigh.

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    However, today morning I switched it on and taken one single photo, now it remains OK, lying on the table for several minutes. I hate such a random behaviour, so more observation needs to be done. Any single failure - and it'll go to the shop with no mercy.

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    I think it's mainly because of the bad battery as the thermo sensor is inside the lipo battery. The three contacts on the battery are positive, thermo and negative. Try take out the battery and turn it on using a USB power source/power bar with 1A. Run it for an hour and see if it happens again. Good luck.

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    Thank you for the advice, but it's too late. The device was returned to the shop today. But I'm not sure if your solution will work, because after I connect the camera thru usb cable, it shows usb icon and stop reacting to buttons entirely. I hope to get this device back about 7-8 January, if it is working then I'll be happy
    But christmass and new year are already gone w/o timelapses planned

  7. #7
    AJ
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    Unless you live on the sun, this doesn't seem normal. Glad to hear you've taken action and brought it back to the shop for repair.

    As for the buttons not working when it's plugged into your computer, that is normal.
    GoProFanatics.com Admin


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    GREAT!!!!! I have found a solution for this problem i had just bought my hero3 and had this problem and found the cause of it thanks god. Heres my youtube tut to show what was causing my problems. How to fix overheating hero3 and it turning of within seconds - YouTube

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